MMC offers full-service workforce solutions to our clients and a diversity of career opportunities to job seekers. We support clients in a broad range of industries including Fortune 5000 companies, major systems integrators, state, and federal government agencies.
We have built our twenty-five year reputation on partnering with our clients to achieve results which continually exceed client expectations. A partnership with MMC delivers the personalized service of a boutique firm with the scope, footprint and resources of a national firm.
We have years of experience speaking the specialized language in the following areas:
Periodic surge volumes and a high rate of turnover are the two most common challenges of a call center, but MMC can help you anticipate challenges and create the structure for a smoother, more productive operation. We provide turnkey resources, systems and operations to get your call center up and running in days rather than weeks as well as manage the entire team of call center resources. Our experienced team will keep your call center fully staffed from day one, in addition to maintaining a pool of trained, ready-to-work talent to fill the resource gaps and keep your operation productive and efficient.
Resource Acquisition Pipeline Strategy
Our call center experts evaluate your specific needs related to timing, volume, diversity, type of service and local market conditions. We then create a multi-channel pipeline strategy that steadily meets both your short and long-term resource acquisition needs.
MMC helps you manage resource levels in the call center to plan for and support surge needs from beginning to end. Our surge strategies include resource acquisition, onboarding, training and separation.
Screening, Selection & Onboarding
MMC’s extensive call center experience allows us to quickly deliver a class of meticulously screened, onboarded, trained and work-ready resources to call centers that support a wide range of industries and geographical regions.
Employer of Record
MMC’s employer of record services simplify the process of onboarding, administration and separation and ensure compliance with employee documentation and benefits requirements at the local, state and federal levels.
Performance Management & Retention
In addition to delivering work-ready resources, MMC helps to manage, support and retain a call center’s most productive resources. Our employee performance measurement and reporting systems improve employee satisfaction and reduce turnover, resulting in better service levels and lower costs.
With over 15 years as a tier one staffing partner for large integrators and Fortune 5000 companies, MMC understands what it takes to build a strong, reliable HR organization. Our enterprise approach focuses on uncovering what drives your resource needs, enabling us to provide the staff, training, support resources and expertise to help you accomplish your business goals.
Work-Ready HR Professionals
When your HR team needs help with unanticipated increases or decreases in staffing needs, MMC can quickly provide experienced HR professionals to build project teams or assist with transition planning and separation.
MMC can provide resources, processes, technologies and best practices to ensure that your in-house recruiting team effectively delivers resources throughout the enterprise when and where they are needed.
MMC’s payroll services help our clients gain flexibility and reduce costs associated with non-core employees by assuming full responsibility for payroll, benefits and workforce compliance. With resources deployed in over 40 states, MMC keeps pace with the frequently changing laws and requirements at both the federal and state levels, assuring compliance and reducing risks.
Independent Contractor (IC) Management
MMC utilizes sophisticated classification analysis and management tools that exceed IRS requirements in order to reduce the risk and overhead associated with IC compliance at the local, state and federal levels requirements.
- 401(k) Administration
- Employee and Labor Relations
- HR administration
- HR Management
- Organizational Development
- Talent Acquisition and Recruiting
- Training and Development
From specialized software engineers and network engineers to business analysts, our experienced recruiters are in touch with the right IT professionals to complete your projects on time and within budget. With years of experience in IT, our team specializes in understanding both the technical capabilities required and the specific environments in which they are needed. We work closely with our clients to quickly fill contingent and permanent IT positions, freeing you to focus on core business activities.
Our strategic IT staffing services include:
Just-in-Time Project Resources MMC provides work-ready resources with the capabilities to support a wide range of IT project requirements. With just-in-time delivery of resources, MMC delivers higher productivity and eliminates the need for you to maintain a costly bench of talent.
Infrastructure & Operations Management
MMC delivers work-ready resources for ongoing management of key aspects of our clients’ IT operations and infrastructure.
MMC provides project management and subcontracting services to manage specific project teams or parts of a project team to streamline and simplify performance management and reporting.
Independent Contractor (IC) Management
MMC utilizes sophisticated classification analysis and management tools that exceed IRS requirements in order to reduce the risk and overhead associated with IC compliance at the local, state and federal levels.
- Enterprise Resource Planning
- Support & Administration
- Applications Development
- Business Intelligence
- Program Management
- Business & System Analysts
- Help Desk
Communications & Hi-Tech
MMC supports global leaders in the Communications & Hi-Tech sector to make networks smarter, as well as create real time communications (RTC) for service providers and enterprises. Our team consists of custom system engineers or network integrators, working on market-leading network modernizations/transformations, Unified Communications (UC) and R&D. Our teams also support our clients’ legacy telecom products, applications and systems of premier carriers.
MMC has more than 20 years experience with leading healthcare companies building expert knowledge of State & Local Governments and the insurance and pharmaceutical industries. Our team of healthcare recruiters has supported healthcare projects across the U.S., for short and long term projects, as well as direct hire roles.
With more than twenty years of experience providing financial services to financial institutions, their customers and regulators, MMC understands what clients need to build solid lending programs and platforms and what customers need to provide lenders in order to build better working relationships with them. MMC also understands both the needs and requirements of primary regulators in interacting with and supervising of financial institutions.
MMC has a staff of experienced lenders with backgrounds in every imaginable lending niche, including both bank and non-bank experienced lenders. We also have experienced credit underwriting and credit process professionals with experience in the same wide range of lending entities. We can provide personnel to help a lender improve its credit processes and procedures, develop additional lending products or simply fill a short-term staffing need.
MMC has experienced workout professionals to assist both lenders and borrowers in difficult workout scenarios. MMC personnel have worked with all sizes of problem loans, in a variety of industries. Our team’s combined workout experience extends into the hundreds of billions of dollars in loan values.
Due Diligence Services
MMC has assisted purchasers in evaluating potential acquisitions, including reviews of operations, branch locations, quality of loan portfolios and evaluations of problem loans and assets. MMC has developed its own proprietary software to gather loan and asset data to assist in both the credit and yield mark to market.
Forensic Accounting and Expert Witness Services
MMC has a staff of forensic accountants that can analyze problems, track specific transactions and analyze internal control weaknesses. In addition, MMC experts have significant experience in providing expert testimony in litigation situations. Our team of forensic accountants, lenders and credit staff as well as regulatory experienced examiners are ready to support our clients’ needs.
Our strategic Financial Services staffing services include:
- Forensic Audits
- Distressed Assets
- Internal Audits
- Loan Servicing
- Mortgage Services
- Real Estate
- Retail Banking
- Tax Accounting
In Accounting, speed, discretion and professionalism are critical to success. MMC’s solutions provide you with ready to-work personnel to fulfill short‐term or ongoing resource needs and to accommodate a wide variety of scenarios, including:
Work-Ready Accounting Resources
MMC’s depth and breadth of accounting expertise allows us to quickly deliver work-ready resources to assist you with ongoing or short-term needs including general accounting, internal audits and M&A transactions.
Financial & Mortgage Services
Our accounting professionals can provide full project teams or augment existing operations for surge staffing needs.
Financial Restructuring & Bankruptcy
Major financial events demand extra levels of caution, expertise and discretion from accounting professionals. MMC has a proven track record of delivering experienced teams that can manage all aspects of a restructuring or bankruptcy, from securing financial records and systems to managing or winding down operations to meet creditor or regulatory compliance.
Our strategic Accounting staffing services include:
- Internal Audit & Taxation
- Financial Restructuring
- Mergers and Acquisitions
- Credit & Collections
- Loan Servicing
- Mortgage Services
- Real Estate
- Retail Banking
- Tax Accounting
Great things happen when your office runs smoothly. With a discerning process to identify the best candidates for one of the most critical functions of a business, MMC matches you with skilled administrative and clerical staff for a temporary or permanent solution tailored to your unique operations.
Let us provide the missing link to increased productivity and confidence in your operations with supporting resources for every department.
Clients turn to MMC to identify talented Engineers for projects as they add new expertise to the team. MMC’s Engineering staffing experts draw from a diverse pool of engineers who can hit the ground running on projects ranging from product development to construction development. MMC provides the most talented engineers for a multitude of industries, throughout all levels, and across practices.
Our strategic Engineering staffing services include:
- Design & Analytics
MMC has supported the insurance industry for more than 15 years and spans all major types of insurance, with a heavy emphasis on staffing large surge projects to support our clients’ open enrollment periods each year. MMC’s team stays up to date with the latest certifications required of staff to support these programs and creates partnerships with various networking and user groups to ensure we attract only top talent for your project needs.
At MMC, we are experts at helping businesses like yours find qualified personnel for your light industrial and warehousing operations. We will completely familiarize ourselves with your internal culture, procedures and objectives and then establish the perfect customized staffing solution to meet your specific business needs. Are you looking for temporary, temp-to-hire, direct placement or payroll solutions? If so, you have found your next business partner.